Privacy Policy for HandCricketX

Effective Date: June 11, 2025

At HandCricketX (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our mobile game across Android and iOS platforms.

1. Information We Collect

Personal Identifiers: Email address, name, profile picture, Apple ID / Google UID.
Authentication Data: Used via Apple Sign-In and Google Sign-In for secure login and cloud sync.
Gameplay Data: Match history, statistics, coin/gem usage, XP, level progress, device ID.
Device Data: Model, OS version, language, crash logs, app performance (via Firebase).
Ad Data: Interactions with rewarded/interstitial ads, impressions, region (via AdMob).
Usage Tracking: Tap events, screen visits, navigation flow (via Firebase Analytics).

2. How We Use Your Data

To authenticate and manage user accounts (Apple/Google Sign-In)
To save your progress and enable multiplayer or device syncing
To serve contextual and location-based ads through AdMob
To improve performance and fix bugs via Firebase Crashlytics & Performance Monitoring
To understand gameplay trends and enhance game content through analytics

3. Third-Party Services

Firebase (Google) – Authentication, Firestore, Analytics, Crashlytics, Performance
AdMob – In-app advertising platform
Google Sign-In – Account login and cloud sync for Android users
Apple Sign-In – Secure account login for iOS users

4. Tracking & Identifiers

We do not use email addresses for cross-app tracking. Identifiers like Device ID or Ad ID may be used for analytics or contextual ad delivery. You can opt out of ad personalization via your device settings.

5. Data Linked to You

The following data may be linked to your identity:

Email address, name, UID (Apple/Google)
Gameplay progress and purchases
Crash logs and performance diagnostics
Ad interaction and engagement events

6. Data Security

Your data is encrypted during transfer and stored securely on Google Firebase servers. We implement HTTPS, App Check, and role-based access to prevent unauthorized usage.

7. Data Retention

We retain your data as long as your account is active. Upon account deletion, personal identifiers are erased, and only anonymized gameplay data may be retained for research.

8. Your Rights

Request access, correction, or deletion of your data
Withdraw consent for personalized ads
Request a copy of data stored (within applicable law)

Request data deletion here: 👉 Account Deletion Request Form

9. Children’s Privacy

HandCricketX is not intended for children under the age of 13. We do not knowingly collect data from minors. If notified, we will delete such data promptly.

10. Changes to This Policy

We may update this policy for regulatory or technical reasons. We’ll notify you via in-app messages or updates. Continued use means you accept the new policy.

11. Contact Us

For privacy inquiries, contact us at:
support@handcricketx.com